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ZEISS Smart Services

In the age of Industry 4.0, connectivity is key. Unlock the full potential of your ZEISS measuring solutions – and maximize their capability – with ZEISS Smart Services, our digitally enhanced service options. Benefit from greater machine availability, safety of measurement processes and higher productivity.

Real-Time Monitoring and Analysis of Important Data

ZEISS Smart Services Dashboard

SmartGuard Dashboard

Monitor the status and utilization of your ZEISS coordinate measuring machines in real time - from anywhere. The ZEISS Smart Services Dashboard provides a central overview of the key performance indicators. This allows you to optimally plan your measurement processes and react quickly and specifically to critical situations. Monitoring the measurement machine with transparent information forms the basis of safety in your processes and reliable measurement results.

ZEISS Smart Services Dashboard

FREE vs. PLUS Version

In addition for the ZEISS Smart Services Dashboard FREE, ZEISS offers a ZEISS Smart Services Dashboard PLUS. With the PLUS version, the machine data can not only be monitored in real-time, but also analyzed thanks to unlimited data display and additional functions.


For a complete overview and comparison of the functional scope of the ZEISS Smart Services Dashboard FREE compared to the PLUS version, simply click on the button.

ZEISS Smart Services Dashboard Feature Highlights


Multiple Machine Analyzes
If your company owns several ZEISS measuring machines, the multiple machine analyzes function offers clear monitoring with regard to collision and utilisation information of all of your ZEISS machines so that you can compare them. In this way, users receive meaningful information regarding the utilisation and measuring capability of individual machines in order to be able to make appropriate adjustments and optimization measures. For example, measurement processes can be transferred, service work can be scheduled or potential sources of error can be recognized in good time and then eliminated.


Shift Analyzes

Evaluate your data based on defined shift times. Data patterns and critical conditions become visible through precise filtering. Save your own shift times and evaluate the data based on them with the new ZEISS Smart Services Dashboard PLUS. Through precise filtering of the data patterns and critical conditions become visible. Machine utilization, collisions as well as availability and productivity become transparent. This makes it easy for example to identify shift-specific sources of problems and to solve them quickly.

No Time Limitation

With the ZEISS Smart Services Dashboard PLUS, you can view and retrieve all data from the time of machine installation or dashboard activation - over the entire time life cycle of the measuring machine. Unlimited data recording and storage enables you to perform professional and customised analyses of various kinds. In addition, continuous process control is achieved, which is of great advantage during audits and thus supports your quality management.


Data Export

Would you like to perform further analyses and need the data from the ZEISS Smart Services Dashboard PLUS? The new export function allows you easily to download a wide range of machine data in csv format. In this way, you can easily filter the data that is valuable and interesting to you and carry out user-specific analyses and evaluations in relation to utilization, usage, collisions, measurement plans or temperatures on the corresponding database.

ZEISS Smart Services Remote Health Check

Verifica dello stato degli ZEISS Smart Services da remoto

Receive a proactive analysis and diagnosis summarized in a protocol and the derivation of predictive recommendations by ZEISS experts remotely about the condition of certain mechanical and electronic components on your coordinate measuring machine.

Invest 1 hour to ensure more reliability and more uptime of the CMM. 

Use cases for the ZEISS Smart Services Remote Health Check:

  • Between two maintenances: to guarantee reliability and uptime.
  • Immediately before maintenance: to be able to carry out more effective and efficient maintenance. Your coordinate measuring machine is ready for use again more quickly.
  • Anytime in between: to achieve transparency of functionality and guarantee reliability and availability.

To smoothly run a ZEISS Smart Services Remote Health Check, at least one ZEISS Smart Services Health Check Kit must be available in the company. It can be purchased in the ZEISS Metrology Shop.

Massima trasparenza

Per noi la privacy è una cosa seria. Ecco un elenco completo dei dati che archiviamo e scambiamo tramite la nostra soluzione per la connettività.

Operatore PC

Nome PC

Dati dell'hardware

Sistema operativo

Software di metrologia

Versione principale

Versione patch

Numero patch

Dati di licenza

Service Pack installato

NOTE: No personal or customer-specific data such as user data, measurement results or programs are transferred. Any changes require your prior consent.

Controllo CMM

Numero di serie

Revisione del firmware

Tipo di pannello di controllo

Tipo di CMM

Modalità di funzionamento


Dati sui conflitti

Dati a lungo termine: prestazioni di guida di tutti i tastatori, ore di funzionamento, accelerazioni, percorsi

Sistema operativo

Messaggi di errore

CMM Informazioni sull'osservazione 

ZEISS Smart Services

Dia una spinta alla sua produttività

Attingi al mondo sempre più vasto degli ZEISS Smart Services e approfitta di soluzioni digitali su misura on demand.

Installazione semplice e veloce

In continua evoluzione

Espandibile a livello globale

Uso individuale

Il primo anno è gratuito!

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